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FastGem Help Articles

List of articles in category FastGem Help Articles
Title	Hits	Vote	Rating
Accessing & Utilizing the Action Logs	Hits: 3529	Vote: 0	Rating: 0
Problem: Rep/Tech Does Not Appear in Hierarchy	Hits: 190	Vote: 0	Rating: 0
Publish/Unpublish Reps/Techs	Hits: 347	Vote: 0	Rating: 0
Setting Permissions for Users	Hits: 2929	Vote: 0	Rating: 0
Onboarding a New User in ADMIN (Backend)	Hits: 3698	Vote: 0	Rating: 0
Rep Hierarchy Page	Hits: 293	Vote: 0	Rating: 0
How To Assign Reps/Techs to a Team Leader	Hits: 2963	Vote: 0	Rating: 0
Onboarding Users/Reps from Front End	Hits: 3360	Vote: 0	Rating: 0
Enabling/Disabling RingCentral Integration for Individual Users	Hits: 325	Vote: 0	Rating: 0
Assigned User Group Definitions	Hits: 3596	Vote: 0	Rating: 0

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Subcategories

Actions/Action Logs 1

Creating and Editing Users/Records/Groups 20

Equipment and Inventory 3

Forms 28

Building/Editing Forms (Admin/Backend) 24

Tech Forms (Front end) 2

Customer Verification Forms (Front End) 1

Order Forms (Front End) 1

Invoicing and Payments 5

Leads and Customers/Submissions/People 8

Mass Update/Upload/Texting Tool 4

Menu Items: Creation, Display, and Organization 6

Misc/Multiple 15

Messaging/Communication in FastGem 8

Internal Communication (User-to-User(s)) 3

External Communication (User to Customer(s)) 3

RingCentral within FastGem 2

Overlay Tool and Provider Portals 11

Packages and Providers 4

Payroll 33

Misc Payroll Training 16

Commissions and Payplans 12

Promotions and Rep Adjustments 5

Quality Control/Follow Ups 5

Reconciliation 1

Reporting 6

Search Tools 2

Scheduling 3

Tasks 3

Timeclock 4

Work Orders (AKA Appointments) 6